Data Sources

Data sources provide the knowledge your Nexvio agents use to answer customer questions. Sources can be managed through team-level data surfaces and selected or used by agents inside the team.

Supported source types

• Files: Upload product documentation, PDFs, guides, and support material.
• Website: Crawl public pages and keep website content available to the agent.
• Text: Add short reference content directly.
• Q&A: Add exact question-and-answer pairs.
• Notion: Connect Notion content when the team integration is configured.
• Google Drive: Connect Drive files when the team integration is configured.

Source selection

Manage shared content in the team data-source area, then choose the sources the agent should use. Keep agent-specific content focused on that agent's role.

Maintenance

Review sources after product launches, policy changes, and website redesigns. Remove stale content before adding replacement content so the agent does not see contradictory information.